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Contact:

Contact Employment Services:
employment@mallofamerica.com
952.883.8560
You can apply online and then contact the number to set up an internship
http://www.mallofamerica.com/about/employment-portal/

Job Title:      Tourism Intern
Area of Interest:       Tourism
State:  Minnesota
Requirements:   PHYSICAL JOB REQUIREMENTS:
•Sitting: 40% of time spent using computers, phone and filing systems
•Walking: 60% of time (30% walking, 30% lifting/physical labor)
Job Description:        Fall 2015 Internship
40 hours/week – Days, Nights and Weekend availability required.

PURPOSE:
•       Present Mall of America as an attractive tourism destination by supporting the marketing activities of the Tourism staff.

ESSENTIAL DUTIES:
•       Fulfill requests for tourism information received via email and voicemail.
•       Fulfill hotel/convention & visitor bureau requests for brochures.
•       Fulfill and maintain Explore Minnesota Tourism (EMT) brochure program.
•       Prepare for and conduct group programs such as Meet & Greet Service, Group Presentations and MallQuests (scavenger hunts).
•       Answer guest questions and provide assistance when needed.
•       Maintain the Explore Minnesota Tourism brochure programs with Guest Services at the north and west entrances.

ADDITIONAL DUTIES:
•       Attend staff meetings, client appointments and local travel-trade shows.
•       Assist with production of tourism brochures and maintain collateral inventory.
•       Handle customer correspondence.
•       Distribute MOA updates to Tourism partners.
•       Perform other duties as assigned.

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
•       Completed at least two years of college studies, preferably in tourism marketing.
•       Strong organizational skills.
•       Strong interpersonal and communication skills.
•       Proficient in computer skills including Microsoft Office, PowerPoint and e-mail.
•       Flexibility to work varied schedules including weekends and evenings